You’ve Obtained Mail! fires emails at you each few seconds, tasking you with determining what to do with them to assist your purchasers. Otherwise you’ll be fired.
You’ve been blessed with a tech assist job, the place your whole prospects are very cheap about their calls for and the way a lot time they may take to resolve. What a beautiful position. Anyway, you’ll quickly obtain emails with quite a lot of issues in them. You should parse what the difficulty is, then ship the shopper to the FAQ, reply exhibiting you’ve obtained the message, unlock their accounts, ban folks, ship them to billing, or ahead their query to the event workforce. These are all of the issues you are able to do, however it will get laborious quick as a result of people anticipate options in a rush. And the emails simply maintain piling up.
Probably the most difficult half is determining what the heck a few of these individuals are asking for. A few of them will ramble incessantly about completely nothing for pages, however it’s good to scan all of it to determine what the answer could possibly be. In case you get it mistaken, the boss will know instantly, in any case. Get it mistaken thrice and also you’re out of a job. Every e-mail has a timer as effectively, and in the event you run out of time, that counts as a mistake as effectively, which additionally counts towards your whole. So, you’re pressured to hurry by the emails, looking for the answer as quick as potential. This implies you’re probably going to overlook a factor or two, bringing you that a lot nearer to shedding your job.
You’ve Obtained Mail! must be obligatory enjoying for anybody who’s yelled at a tech assist worker for taking quite a lot of minutes to repair one thing. It does a implausible job of capturing the stress and time pressures of those jobs, in addition to the corners you study to chop with a purpose to maintain your purchasers and managers glad.
You’ve Obtained Mail! is out there now on itch.io.